Concentrating on the market in England and Wales, but drawing on the experience of mediators who have successfully developed practices in other countries, Setting Up in Business as a Mediator is a practical guide to starting a mediation practice.
Aimed at all types of mediators, it explains the need for a clear plan and what that plan should include. Remembering that a mediation practice is a business, it demonstrates the need to know your product and market in order to generate business, through sales and marketing. It shows you how to build your profile, find a mentor, differentiate yourself from other mediators, and how much to charge.
Whilst the core of Setting up in Business as a Mediator is civil and commercial mediation, it also draws on the experiences of those who have developed mediation practices in other areas such as family and workplace mediation.
Stephen Walker practices as a civil and commercial mediator and has conducted over 300 civil and commercial mediations. He has undertaken specialised training in family and workplace mediation and advanced training with MATA and is dual certified in the USA through INADR. Stephen is a solicitor of the Supreme Court of England and Wales and a Fellow of the Chartered Institute of Arbitration and also a Visiting lecturer in mediation at Kings College London. He was also a judge at the ICI International Mediation Competition in Paris in 2014 and 2015; and a speaker and panelist at the Chartered Institute of Arbitrators Dispute Appointment Convention in November 2014 and the ADR Group's Annual Oxford Conference in 2014. Publications * Mediaton Advocacy: Representing Clients in Mediation (Bloomsbury Professional, 2015) * Contributor to How to Master Commercial Mediation (David Richbell, Bloomsbury Professional, 2014) - chapter on mediating shareholder disputes and warranty claims * Advising and Representing Clients At Mediation (co-written with David Smith, Wildys, 2013)
Chapter 1 Introduction Chapter 2 What are you getting into? Chapter 3 Accreditation - how to get it Chapter 4 Know yourself Chapter 5 Know your product Chapter 6 Know your market Chapter 7 Business plan Chapter 8 Marketing - what is in it for mediators? Chapter 9 Profile is all: is it? Chapter 10 Social media Chapter 11 Selling - the necessary mindset Chapter 12 Selling - the necessary skill set Chapter 13 Making a noise Chapter 14 Who can help you? Chapter 15 Online dispute resolution Chapter 16 Money Chapter 17 Administration Chapter 18 Mediation Agreement Chapter 19 Settlement agreement Chapter 20 Help I've got a mediation Chapter 21 Conclusion - bringing it all together Appendices 1 Mediation record form 2 Mediation crib sheet 3 Mediation Terms and Conditions 4 Mediation kit