Too often doctors, therapists, and social workers ask "what's wrong in your life?" rather than "what do you want?" Ronald E. Warner's Solution-Focused Interviewing is a practical guide to talking to clients using a solution-driven and strength-based approach that empowers clients and helps them to find lasting solutions to their problems. In Solution-Focused Interviewing, asking questions about clients' goals and resources -- the strengths that will let them change their lives - is the basis of a three-phase therapeutic process that builds empathy before helping clients to set realistic goals and build a plan to achieve them. Based on more than two decades of solution-focused therapy workshops and Warner's extensive clinical experience, Solution-Focused Interviewing is the first skill development manual based on this innovative tri-phase approach to interviewing.
Ronald E. Warner is a practicing psychologist, a professor emeritus at Ryerson University, and the director of the Solution-Focused Counselling program at the University of Toronto
Part One: Background 1. Introduction and Overview Purpose of the Manual 2. Fast Track to Beginning Practice Solution-Focused Interviewing: Description Tri-Phase Model of the Solution-Building Process 3. Human Development and Models of Psychology Theoretical Orientations The Positive Psychology Movement Part Two: The Tri-Phase Model for Learning Solution-Building Skills 4. The Solution-Focused Approach SFBT: Description and Background Post- Traumatic Growth Development of the Tri-Phase Approach Evaluating Solution-Focused Training 5. Empathy Phase: Establishing Rapport Effective Listening Skills: Components and Techniques Becoming Solution-Focused Role of Emotions and Negative Feeling 6. Goal Setting Phase: Discovering What's Wanted The Key Skill of Solution-Building: Be Patient Discovering Client Goals Goal-Development 7. Goal Striving Phase: Building a Solution Five Primary Interventions Questions End-of-Interview Break and Next-Step Action Plan Delivery of Feedback and Next-Step Action Plan Strategies for Weight-Management in a Healthcare Setting A Note to the Reader Appendixes A) SFI Questions: Handy Reference B) Brief Post-Traumatic Growth Rating Scale C) Training and Certification Opportunities D) A Paradigm Shift: My Journey References