A revised and updated second edition of this accessible guide, featuring expert advice, first-hand experience and practical information on how to launch and run your new business.
From raising capital to managing stock and staff, this is the only book you need to guide you through your small business adventure.
Includes popular recipes from the author's own coffee shop.
As a social worker, author Heather Lyon worked with children and families for several years before deciding on a career change. Having always wanted to own and run her own coffee shop, she opened for business in 2001. She now has a thriving business with 120 seats and always a queue of customers waiting to fill them.
Acknowledgements; Preface; Chapter 1. Getting started; Chapter 2. Choosing your shop unit; Chapter 3. Getting advice; Chapter 4. Creating your own coffee shop; Chapter 5. Devising your menu; Chapter 6. Purchasing & leasing the correct equipment; Chapter 7. Choosing your suppliers; Chapter 8. Employing staff; Chapter 9. Training your staff; Chapter 10. Complying with health, safety and hygiene laws; Chapter 11. How to increase your business; Chaper 12. Popular coffee shop recipes; Chapter 13. The 12 skills you need to run a successful coffee shop; Appendix 1; Appendix 2; Appendix 3; Appendix 4; Appendix 5; Appendix 6; Appendix 7; Index.