'Eisenberg's book is refreshing, in addition to its theoretical merits, for the presence of a distinctive human voice, unafraid to express passion, anger and hope. Readers will benefit enormously from the substance of his book, but also from its form.'uHUMAN RELATIONSoThis collection of essays is insightful, thought-provoking, and forward-looking. Eric Eisenberg takes on challenging positions, writes in a cogent and accessible manner, and always stimulates new scholarship. This work will be an important teaching tool, not just for the innovative content of the writing, but also for the historical narrative of organizational communication embedded in it.oeuSteve May, University of North Carolina at Chapel HillIn Strategic Ambiguities: Essays on Communication, Organization, and Identity, Eric M. Eisenberg, an internationally recognized leader in the theory and practice of organizational communication, collects and reflects upon more than two decades of his writing. Strategic Ambiguities is a provocative journey through the development of a new aesthetics of communication that rejects fundamentalisms and embraces a contingent, life-affirming worldview. Strategic Ambiguities: Explores the role of language and communication in the construction of social structures and personal identities. Provides a useful intellectual and historical context for students through framing chapters and head notes developed especially for this volume.Chronicles the historical development of an important argument about communicating and organizing through the sustained focus on a single theorist.Intended Audience:This text is designed for advanced undergraduate and graduate courses such as Organizational Communication, Communication Theory, and Organizational Behavior in the fields of Communication, Business Management, and Educational Leadership.
Eric M. Eisenberg (Ph.D. & M.A., Michigan State University; B.A., Rutgers University) is co-author of the best-selling introductory organizational communication textbook (Eisenberg/Goodall, Organizational Communication: Balancing Creativity and Restraint, 4/e, Bedford/St. Martin's (c)2005) and is consid-ered one of the top organizational communication scholars and researchers in the field. A recipient of numerous grants and academic and teaching awards, Eisenberg also serves as associate editor to the fol-lowing journals: Communication Monographs; Communication Research; Management Communication Quarterly; Journal of Applied Communication Research.
Introduction: Laying Down a Path in Walking PART I. EMBRACING AMBIGUITY 1. Ambiguity as Strategy in Organizational Communication 2. Meaning and Interpretation in Organizations 3. Conflict at Disneyland: A Root-Metaphor Analysis 4. Reconsidering Openness in Organizational Communication - Eric M. Eisenberg and Marsha G. Witten PART II. TRANSCENDENCE AND TRANSFORMATION 5. Jamming: Transcendence Through Organizing 6. Miscommunication in Organizations - Eric M. Eisenberg and Steven R. Phillips 7. Dialogue as Democratic Discourse 8. A Communication Perspective on Interorganizational Cooperation and Inner-City Education 9. From Anxiety to Possibility: Poems 1987-1997 10. Openness and Decision Making in the Search for a University Provost 11.Transforming Organizations Through Communication - Eric M. Eisenberg, Linda Andrews, Alexandra Murphy, and Linda Laine-Timmerman 12. Flirting With Meaning PART III. A NEW COMMUNICATION AESTHETIC 13. The Kindness of Strangers: Hospitality in Organizational Communication Scholarship 14. Building a Mystery: Communication and the Development of Identity 15. Creating Clearings for Communication 16. Karl Weick and the Aesthetics of Contingency Conclusion