Leadership is not just about reading data points and asserting corresponding action points; it is about designing an organizational structure and culture that directly generates desired performance results. Part of that involves understanding internal controls (such as motivation) versus external controls (such as policies and budgets) and making sure they cohere and never clash. From the perspective of sets and causal chains, the author presents a new way for leaders to view organizational structure holistically. A website accompanies the book with models and simulations that help map out these complex sets and predict/analyze results.
Leadership versus management. Structure guides behavior. Positive (reinforcing) feedback loops. Negative (balancing) feedback loop. The traditional S curve of performance. The influence of external structures. The influence of internal structures. An integrated structural model of human behavior. Finding structural dissonance. Methods for changing human behavior. Structured for success. Appendix - Computer modeling and simulation for structural analysis.