For undergraduate systems analysis and design courses. This Global Edition has been edited to include enhancements making it more relevant to students outside the United StatesKendall and Kendall's Systems Analysis and Design, 9e, is a human-centered book that concisely presents the latest systems development methods, tools, and techniques to students in an engaging and easy-to-understand manner.
I. SYSTEMS ANALYSIS FUNDAMENTALS1. Systems, Roles, and Development Methodologies2. Understanding and Modeling Organizational Systems3. Project ManagementII. INFORMATION REQUIREMENTS ANALYSIS4. Information Gathering: Interactive Methods5. Information Gathering: Unobtrusive Methods6. Agile Modeling and PrototypingIII. THE ANALYSIS PROCESS7. Using Data Flow Diagrams8. Analyzing Systems Using Data Dictionaries9. Process Specifications and Structured Decisions10. Object-Oriented Systems Analysis and Design Using UMLIV. THE ESSENTIALS OF DESIGN11. Designing Effective Output12. Designing Effective Input13. Designing Databases14. Human-Computer InteractionV. QUALITY ASSURANCE AND IMPLEMENTATION15. Designing Accurate Data Entry Procedures16. Quality Assurance and Implementation