Cooking up great ideas of how things ought to be is easy. Getting things to actually change is hard, especially in large, complex organizations. The meeting about "the new vision" goes over fine, then everyone drifts back to his or her office and nothing changes. This book provides the diagnostic tools managers need to assess their particular needs for change, and then the tool kit required to implement the changes one wants to see.
Douglas K. Smith is a private consultant who has worked with such corporations as AmEx, Duracell, IBM, and Nabisco. Along with The Wisdom of Teams, his books include Fumbling the Future: How Xerox Invented Then Ignored the First Personal Computer. He holds a B.A. from Yale and a J.D. from Harvard. He lives in Millbrook, New York.
* Introduction Principles * Getting Through the Period of Change * Enlisting People to Perform and Change: Managing Through Reluctance * Performance Results: Managing the Link Between Purpose and Change * Leadership: The Courage to Live the Change Strategies * Existing Employees, New Behaviors: Do You Face This Challenge? * Getting Beyond Decisions and Awareness to Performance and Change * Exchange, Mutuality, and Coordination * Shaping and Improvising Strategies that Work Visions * Energy and Meaningful Language:The How Part of Vision * Reconnecting Organization Designs to People, Performance, and Work * Personalizing Your Vision of Change