Technology for Facility Managers: The Impact of Cutting-Edge Technology on Facility Management
By: IFMA (author), Eric Teicholz (editor)Hardback
1 - 2 weeks availability
From BIM (building information modeling) to RFID (radio frequency identification) to BAS (building automation and control systems), facility managers of today's commercial buildings are often asked to work with a variety of technologies without any experience in IT. This new book is a welcome primer for facility managers and engineers. Each chapter covers a different technology and includes specific and helpful case studies. Authored by the International Facility Management Association (IMFA), this unique resource is also a practical textbook for candidates studying for IFMA certification.
The International Facility Management Association (IFMA) is the world's largest and most widely recognized international association for professional facility managers, supporting more than 20,000 members in seventy-eight countries.
ACKNOWLEDGMENTS xiii IFMA FOUNDATION xv FOREWORD xvii INTRODUCTION xix History and Overview xix Content xx Crosswalk xx Part 1 Technology xxiii Part 2 Applications xxiii CHAPTER ABSTRACTS xxv Chapter 1: CAFMIWMS Balancing Technology, Processes, and Objectives xxv Chapter 2: Building Information Modeling xxvi Chapter 3: Building Automation and Control Systems xxvii Chapter 4: Roles of GIS in Facility Management xxviii Chapter 5: Radio Frequency Identification xxviii Chapter 6: Information and Communications Technology xxix Chapter 7: Workflow Technology: Knowledge in Motion xxx Chapter 8: Sustainability xxxi Chapter 9: Condition Assessment in Facility Asset Management xxxii Chapter 10: Computer Modeling xxxii Chapter 11: Technology and the Workplace xxxiii Chapter 12: The Role of People and Process in Technology xxxiv Chapter 13: Social Media xxxv AUTHOR BIOS xxxvii PART 1: Technology CHAPTER 1 CAFMIWMS Balancing Technology, Processes, and Objectives 3 Chris Keller Executive Summary 3 Introduction 4 Overview and Objectives 5 Value of Facility Management Automation to the Organization 6 Interoperability 6 Opportunity for Reorganization 7 Conveying Culture 8 Facility Management Technology 8 Balancing Act 10 Technology of the (Near) Future 12 Trends in Facility Management 12 Trends in Business 13 Trends in Technology 14 CHAPTER 2 Building Information Modeling 21 Louise A. Sabol Introduction 21 BIM for Facilities Management 24 Standards and Data Exchange 31 Challenges of BIM for FM 33 FM BIM in Practice: Health Care Building Consortium s BIM Initiatives 36 CHAPTER 3 Building Automation and Control Systems 41 Terry Hoffmann History of Building Automation Systems 41 Building Automation Systems Today 47 The Future of Building Automation Systems 51 Case Study: Ave Maria University, Naples, Florida 53 CHAPTER 4 Roles of Geographic Information Systems in Facility Management 55 William P. Witts Jr. Enhancing FM Capabilities with GIS 55 GIS Technology 55 GIS with Facilities Management 56 GIS Data 56 Location 56 Vector Data 56 Raster Data 57 Attribute Data 58 Mapping for FM 59 Location Mapping 59 Thematic Mapping 61 Mapping Density 62 Mapping Change 64 Spatial Analysis for FM 64 Attribute Selection 64 Nearest Selection 65 Inside Selection 66 Buffering Selection 67 Geocoding 68 Current Use of GIS at MIT Facilities 68 MIT History 68 Access to GIS through the Internet 69 GIS Analysis within the Building 71 Mobile Technologies 73 Conclusion 73 CHAPTER 5 Radio Frequency Identification 75 Geoff Williams Introduction 75 Origins and Evolution 76 Standardization 76 Beyond Barcode 77 Corporate Real Estate and Facility Management Leverage Use of RFID 78 Theft Detection and Mitigation 78 Asset Management 79 Personnel and Guest Access and Tracking 79 Move Management 79 RFID with Sensors 79 Components of RFID 80 Applications (Middleware) 80 RFID Interrogators or Readers 81 RFID Tags 81 Extra Sensory Identification to Optimize FM Operation 82 Conclusion 83 CHAPTER 6 Information and Communications Technology 85 Richard Hodges Summary 85 Introduction 86 Technology Primer: Wired ICT Networks in Buildings 88 Wireless Networks: A Quick Review 89 ICT Networks in Buildings A Changing Paradigm 91 Overbuilding 91 Inflexibility 91 Lack of Integrated Planning 91 ICT Networks in Buildings New Design Concepts 92 New Design Concepts in Practice: Case Studies 93 Elementary School 93 Research Laboratory 94 Commercial Office 95 Conclusion 95 CHAPTER 7 Workflow Technology Knowledge in Motion 97 Paul Head Introduction 97 Technology Evolution 98 Foundations 98 Formalization 99 Trends Driving Workflow Automation 100 Business: Economy and Efficiency 101 Facilities: Business Objectives and Environmental Awareness 102 Workflow Explained 103 Types 103 Transactional Activities 103 Systematic Activities 104 Guidelines 105 FM Community Workflow Technology Case Studies 106 Facilities Move Management 107 Vendor Bid and Selection Management 108 Knowledge in Motion 112 PART 2: Applications CHAPTER 8 Sustainability 115 Louise A. Sabol Overview 115 Sustainability for Buildings 116 Certification for Sustainability 116 ENERGY STAR Building Certification 118 Assessment and Planning 118 Software for Sustainable Facilities Management 120 The Importance of Visualization 121 Life-Cycle Cost Analysis 123 CarbonGreenhouse Gas Calculations 125 Enterprise Software Applications 126 Energy Analysis Tools and Applications 126 Building Information Model 127 The Future 129 Management of Sustainability 129 Building Performance and Monitoring 129 Building Commissioning 130 Data Management 130 Case Study: The State of Missouri Building Information Management System 130 Project Details 131 Project Results 132 Further Development 133 CHAPTER 9 Condition Assessment in Facility Asset Management 137 James B. Clayton Background 137 Asset Management 138 Adapting Asset Management Principles to Facilities Management 141 Phases of the Facility Asset Management Process 142 Phase 1: Executive Direction 142 a. Goals and Policies 142 b. Standards 142 c. Schedules 142 Phase 2: Collect Data and Compute Metrics 143 Phase 3: Create Business Intelligence 143 Phase 4: Support Decision Making 143 Condition Assessment in Facility Asset Management 144 Overview of Facility Condition Assessment 144 Building Condition Assessment Methods and Techniques 145 Origin of the Monetary Method for Building Condition Assessment 146 Foundation of the Monetary Method: Backlog and FCI 146 The Deficiency-Based Technique 149 Phases of the Deficiency-Based Technique 150 Phase 1: Executive Direction 150 Phase 2: Collect Data and Compute Metrics 150 Phase 3: Create Business Intelligence 152 Dissatisfaction with the Expense of Deficiency-Based Techniques 152 Description of the Rating-Based Technique 154 Description of the Inventory-Based Technique 156 Dissatisfaction with the Monetary Method Spurs Research 158 The Engineered Method Product of Published Government Research 159 Differences between Knowledge-Based and Deficiency-Based Techniques 160 Phase 1: Executive Direction 162 Phase 2: Collect and Process Data 163 Additional Benefits of the Engineered Method 165 Deciding Which Technique Is Best for Your Organization 166 Organizations that Should Consider Using the Deficiency-Based Technique 168 Organizations that Should Consider Using Rating-Based or Inventory-Based Techniques 168 Organizations that Should Consider Using the Engineered Method 169 Conclusion 169 CHAPTER 10 Computer Modeling 171 Eric Teicholz Introduction 171 Computer Models and Simulation A Brief Overview 171 Simulation 172 Models in Facility Management 173 Building Visualization: CAFM and BIM Models 173 Space Allocation Models 175 Desired Adjacency Requirements between Spatial Elements 175 Space Inventory Phase 176 Requirements Phase 176 Allocation Phase 177 Planning Phase 178 Facility Asset Management Models 179 Computer Models that Make FAM Data Collection More Affordable 180 Creating Physical Characteristic Data with Building Templates 180 Using Templates to Create Whole Facility Inventories 180 Using Templates to Create System Inventories 181 Generating Lean, Just-in-Time Data Collection Schedules 182 Models that Efficiently Compute FAM Metrics 183 Performance Metrics 183 Business Alignment Metrics 184 Models that Create Business Intelligence from Computed Metrics and Other Data 185 FAM Modeling Summary 185 Energy Models 185 Conclusion 190 CHAPTER 11 Technology and the Workplace 191 Erik Jaspers and Eric Teicholz Introduction 191 Definition of Workplace 192 Wireless Networking 194 Current Workplace Issues 195 Involvement of Facility Managers 197 Technology Landscape 200 CAFMIWMSCMMS Systems 200 Building Information Modeling 200 Building Automation Systems 205 Access and Security Management Systems 206 Geographic Information Systems 207 Digital Signage 212 Sustainability and Energy Management at the Workplace 213 Emerging Technologies 217 Smart Infrastructures 217 Applications of Sensor Networking Around the Workplace 218 Energy Management: Smart Grids 222 Cloud Computing 223 Radio Frequency Identification 224 Mobility 226 Conclusion 227 CHAPTER 12 The Role of People and Process in Technology 229 Angela Lewis Introduction 229 Energy and Maintenance Management Technologies 230 Current Needs 231 Process Needs 231 Establishing Project Goals 232 Beyond Benchmarking: A Need for Data-Driven Decision Making 235 People and Technology Needs 236 Overcoming Resistance to Change 236 Training and Education 237 Processes and People Need to Support Emerging Technologies 237 Impacts of Process on Building Information Modeling 238 High-Performance, Green, and Smart Buildings Require Data-Driven Processes 238 Case Studies 239 A Focus on Processes: Use of a Building Automation System to Benchmark Energy Consumption 239 A Focus on People: Software Integration 241 Conclusion 243 CHAPTER 13 Social Media 245 Dean Stanberry Introduction 245 Social Media: Revolution or Evolution? 245 Getting Connected 247 Information Services Rise Up 248 Birth of the World Wide Web 248 Web 1.0 Web 2.0 250 FM-Focused Social Media 251 Print Media Goes Digital 252 Internet Forums 254 Blogs 256 Wikis 260 Podcasts, Video, Pictures, Rating, and Social Bookmarking 261 Section Notes 262 Making Social Media Work for You 262 Why Does It Matter? 262 Which Ones Are for Me? 264 What If I Don t Want to be Found? 264 Have a Networking Strategy 265 Get LinkedIn and Like it... 266 Building Your Network 268 LinkedIn Facts 268 Tips for Job Seekers 271 Closing Thoughts 272 GLOSSARY 273 INDEX 287
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