Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations. In addition, it offers relevant discussion on how to integrate people, information, business processes, and technology, going beyond the simple project management or the deliver on promise slogans of technology vendors. Dr. Sam Bansal (La Jolla, CA) has years of experience in the enterprise software industry, primarily focused in Consulting. He is head of SIS & Partner of Elixir Netcom Solutions, a technology solutions provider.
Dr. Sam Bansal has years of experience in the enterprise software industry, primarily focused in consulting. He is head of SIS and Partner of Elixir Netcom Solutions, a tech-nology solutions provider. Bansal has worked for large high-tech multinationals and vendors consulting on everything from strategy formulation to detailed blueprinting to execution in the CIO and management consulting and business development realms. His solution architectures are aimed at business value creation through the appropriate use of technology.
Acknowledgements. Acronyms and Abbreviations. PART I INTRODUCTION. CHAPTER 1 Why Projects Fail, Scorecards, and How This Book Is Organized. PART II PROMISE OF TECHNOLOGY. CHAPTER 2 Strategic Enterprise Management. CHAPTER 3 Supply Chain Management. CHAPTER 4 Product Life Cycle Management. PART III SCORECARD METHODOLOGY TO ALIGN IT INVESTMENTS WITH BUSINESS PERFORMANCE (DELIVER ON PROMISE). CHAPTER 5 Strategy. CHAPTER 6 Realization Phase. CHAPTER 7 Human Factors. CHAPTER 8 Umbrella Considerations. CHAPTER 9 Performance Management. CHAPTER 10 Summary. References. Index.