Designed to help readers develop their telecommunications department to its fullest potential, this text explains how a well-structured telecommunications department can stimulate revenue and help maintain a healthy business infrastructure. It includes chapters on budgeting, project management, maintaining the corporate infrastructure; developing a corporate strategic telecommunications policy, human resources, and educational issues. Included are practical guidelines for structuring a department to improve staff development and opportunities; planning and managing telecommunications projects property to ensure job diversity and job satisfaction; and opportunity for promotion.
The Telecommunications Department and The Business World. Basic Technological Overview: Products and Services. Departmental Structure. The Telecommunications Department and the Corporation. Budgeting. Project Management. Maintaining the Corporate Telecommunications Infrastructure. Setting Policies and Strategic Direction. Human Resources Issues. Staff Training and Education. Glossary. List of Acronyms and Abbreviations.