Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self--esteem. How to Speak Up Without Putting Others Down, Leader's Guide from the popular 60--Minute Active Training Series offers facilitators a ready--made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to * Express themselves in a straightforward way without offending others * Stand their ground, tactfully even in the face of resistance * Persist with people who fail to fo
Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart. Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.
Introduction. Program Overview. Program Outline. Program Directions. Facilitation Tips. References. About the Authors. Pfeiffer Publications Guide.