Focusing on the importance of relationship-building, this handbook explains how to turn new clients into regulars and make your practice flourish.
If you can create trust, loyalty and a sense of safety in new clients, they are more likely to commit to the further appointments needed to experience the healing you have to offer. This book considers how best to enhance the client's experience at every stage of the consultation through compassion and mindfulness. It is full of practical advice about everything from creating the right ambience in the therapy room to maintaining a positive attitude through self-reflection.
This will be a valued support for students and professionals working in a wide range of complementary and alternative therapies, as well as art, music and drama therapists.
Jane Wood is a teacher, supervisor, workshop facilitator and retired homeopathic practitioner. She is a supervisor and teacher of reflective practice at the University of Westminster and is the head of practitioner development and reflective practice at the International School of Homeopathy, London. She lives in London, UK.
Introduction. 1. The Power of Positive Thinking. 2. Before the Patient Arrives. 3. Relationship Models in the Consulting Room. 4. Safety and the Working Agreement. 5. Mindfulness. 6. Skills for Case Taking. 7. Reducing Your Prejudices and Limiting Beliefs. 8. Planning the Way Forward. 9. Setting and Maintaining Boundaries. 10. Solving Ethical Dilemmas. 11. Finishing the Session and Closure. 12. Self-Care for the Practitioner. 13. The Self-reflective Journal. Index.