Create a culture of engagement and build high-performance culture The Engagement Equation explains the drivers of employee engagement, and how you can use improved engagement to execute strategy, reduce costs, and meet your organizational goals. This book describes a unique engagement model that focuses on individuals' contribution to a company's success and personal satisfaction in their roles. Aligning employees' values, goals, and aspirations with those of the organization is the best method for achieving the sustainable employee engagement. The Engagement Equation is designed to provide a framework that will help you move the needle on engagement. * Explains how to plan and execute a sustainable organization-wide engagement initiative * Shows how to avoid the engagement survey analysis-paralysis trap * Shares ways to align employee contribution with strategy * Encourages leaders to pay attention to and better understand your organizational culture, and much more Ultimately, it's the daily dynamics at play in your team, your division, and your organization that matter most.
CHRISTOPHER RICE is the President and CEO of global consulting firm BlessingWhite, which helps create high-performance cultures that drive results and reinforce organizational values. Recognized in each of the last two years as a "Top 100" thought leader by Leadership Excellence, Chris's expertise is regularly featured in business and human capital media. FRASER MARLOW is the Vice President of Marketing & Research at BlessingWhite. He leads the team that conducts and publishes regular research on workplace issues. MARY ANN MASARECH is the employee engagement practice leader at BlessingWhite. She translates research insights into pragmatic development tools and content that are currently in use at hundreds of organizations worldwide.
Preface: Standing on the Shoulders of Giants The Legacy of Buck Blessing and Tod White v Acknowledgments vii Introduction ix Chapter 1 What Is Engagement Anyway? 1 Chapter 2 The Five Levels of Engagement 21 Chapter 3 Global Insights and Macro Trends 39 Chapter 4 Shared Accountability and Daily Priority 63 Chapter 5 A Dead Battery Can t Jump-Start Another 91 Chapter 6 Culture 103 Chapter 7 Seems Kind of Obvious: Align Your Employees! 139 Chapter 8 Dialogue and Empowerment Trump Action Planning 159 Chapter 9 Career Development 183 Chapter 10 Measuring ROI 211 Chapter 11 The Good, the Bad, and the Ugly of Engagement Surveys 229 Chapter 12 Final Considerations 251 Appendix 269 Interviews and Contributors 285 Endnotes 291 Index 299
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