The Handbook of Human Services Manageme... | WHSmith Books
The Handbook of Human Services Management (2nd Revised edition)

The Handbook of Human Services Management (2nd Revised edition)

By: Rino J. Patti (editor)Paperback

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Focusing on an effectiveness-driven approach to management in the human services, Rino J. PattiAEs The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook explores the challenges of managing in a human services context; managing for performance through positive work cultures, leadership, and information; developing and empowering diverse staff to deliver high quality, culturally relevant services; building agency governance, planning, and financial infrastructures that support effective services; and engaging key constituencies to shape policies and interagency collaborations. A final section looks at future challenges for managers and the role of education in preparing practitioners for careers in this field. The Handbook is accompanied by an InstructorAEs Manual. Featuresaa Focuses on how policy, organization, and ideology in the human services shape the practice of management Explores the particular knowledge and skills needed to be successful as managers in human services Considers ways in which human services workers, including women and persons of color, are developed and empowered to perform at a high level in delivering services to clients Covers timely topics within social welfare, including diversity, social justice, evidence-based practice, and ethics Offers increased attention to managing in the external environment, including planning, governance, and financial issues Includes cases, exercises, summary tables, and Internet resources, as well as Part Introductions, written by the editor, that provide an overview of the chapters and show how they relate to one another.aaThe Handbook of Human Services Management is ideal for use by graduate students in Social Work Administration/Non-Profit Management in introductory courses in human services management, introductory courses in organizational theory, and specialized courses in supervision, personnel management, and financial management. At the doctoral level, the book can be used for courses in organizational theory or macro practice theory.


PrefacePart 1. Dimensions of Human Services Management1. Management in the Human Services: Purposes, Practice, and Prospects in the 21st Century - Rino J. Patti2. General Themes in the Evolution of Human Services Administration - Michael Reisch3. Human Services Administration and Organizational Theory - Yeheskel Hasenfeld4. The Structure and Financing of Human Services Organizations - Leon Ginsberg and Margaret Gibelman5. What Human Services Managers Do and Why They Do It - David MenefeePart 2. Managing for Performance6. Organizational Climate and Culture and Performance in the Human Services - Charles Glisson7. Leadership and Performance in Human Services Organizations - Thomas Packard8. Managing for Service Outcomes: The Critical Role of Information - John Poertner9. Developing Information Technology Applications for Performance-Oriented Management in a Global Environment - Dick SchoechPart 3. Developing and Empowering Staff and Volunteers10. Motivating Work Performance in Human Services Organizations - Diane Vinokur-Kaplan11. Social Psychological Perspectives of Workforce Diversity and Inclusion in National and Global Contexts - Michalle Mor Barak12. Managing Human Resources: Administrative Issues - Peter J. Pecora13. Supervision, Development, and Training for Staff and Volunteers - Karen M. Hopkins14. Managing for Diversity and Empowerment in Human Services Agencies - Alfreda P. IglehartPart 4. Developing and Managing Programs and Resources15. Managing the Planning Process - Michael J. Austin and Jeffrey R. Solomon16. Program Planning and Management - Lawrence L. Martin17. Confronting Fundraising Challenges - Armand Lauffer18. Nonprofit Boards: Developing and Managing a Vital Resource - Sheldon R. Gelman19. Managing Financial Resources - Mark EzellPart 5. Leadership in the Agency Environment20. Agency-Environment Relations: Understanding External and Natural Environments - Hillel Schmid21. Building Community Partnerships and Networks - Catherine Foster Alter22. Policy Advocacy and Lobbying in Human Services Organizations - Jennifer E. MosleyPart 6. Looking to the Future: Practice Trends and Management Education23. Practitioners' Views on the Future of Human Services Management - Gary Bess24. Preparing Managers for the Human Services: Identifying and Overcoming Current Barriers in Social Work Management Education - Richard HoeferIndexAbout the EditorAbout the Contributors

Product Details

  • ISBN13: 9781412952910
  • Format: Paperback
  • Number Of Pages: 536
  • ID: 9781412952910
  • ISBN10: 1412952913
  • edition: 2nd Revised edition

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  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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