With changes in the economy, the job market, technology, and the law, human resources professionals and department managers alike are facing new challenges. Luckily, the second edition of The HR Answer Book covers these developments and addresses more than 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and downsizing, compensation and benefits to training and employee relations.The new edition contains revised and expanded sections on FMLA, health insurance changes, and compensation laws, as well as information on salary reductions and using social networking to recruit employees. It is also packed with ready-to-use tools and checklists including:
10 Questions to Ask Before Scheduling an Interview
Job Applicant Flow logs
Performance Goals forms
Exit Interview Questionnaire
The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations.
Shawn Smith (Hartsdale, NY) is an attorney, corporate executive, and founder of Next Level Consulting. Her articles have appeared in numerous legal and business publications. Rebecca Mazin (Larchmont, NY) is cofounder of Recruit Right, an HR consulting firm, and has held key positions at Hyatt Hotels, Owens Corning, and the National Labor Relations Board.
CONTENTS Preface ix 1 Employee Selection: How Do I Find, Attract, and Select the Best? 1 2 HR Policies: Why Do We Need Them and What Should They Look Like? 35 3 Performance Management: How Do I Evaluate Performance and Conduct Meaningful Performance Reviews? 49 4 Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels? 71 5 Compensation: How Should Employees Be Paid? 97 6 Benefits: What Makes a Benefits Package Competitive? 121 7 Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them? 153 8 When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues? 185 9 Termination and Discharge: How Do I Fire an Employee Legally and Humanely? 213 10 Workforce Reorganizations: How Do I Manage Workforce Size in a Changing Business Climate? 231 Tools and Templates 249 Index 269