The ICT Malaise: A Diagnosis and Cure for the Dysfunctional Information and Communication Technologies Service-Delivery Workflow
By
Nadine Fruin (Author)
Hardback
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About the Author
Nadine Fruin is an independent ICT consultant and trainer and worksinternationally as owner of Fruin Consultancy & Training, based inthe Netherlands. She holds a Master degree in Organizational ChangeManagement from the Vrije Universiteit of Amsterdam. She was MasterTrainer Lean IT for ITpreneurs in 2016 and 2017, giving numerous sessionson behalf of the Lean IT Association in English and Spanish for professionalsworldwide.She is the creator of the Galileo Service Management Framework, developedin 2016-2017 for Spaceopal GmbH, which successfully secured thebid to be the Galileo Service Operator with the European GNSS Agencyas customer. She is a consultant and trainer for Shipley Associates, a companywith international presence which helps and enables companiesworldwide with the preparation of complex bids with training, coachingor taking over parts of the tender preparation.Over the past 20 years she has fulfilled a variety of roles such as processand service manager, trainer, coach, organizational change managerand business developer in multiple organizations worldwide, covering alltypes of private and public institutions on the service provider, supplierand customer side of business.
More Details
- Contributor: Nadine Fruin
- Imprint: CRC Press
- ISBN13: 9780367228569
- Number of Pages: 202
- Packaged Dimensions: 156x234mm
- Packaged Weight: 544
- Format: Hardback
- Publisher: Taylor & Francis Ltd
- Release Date: 2019-06-24
- Binding: Hardback
- Biography: Nadine Fruin is an independent ICT consultant and trainer and worksinternationally as owner of Fruin Consultancy & Training, based inthe Netherlands. She holds a Master degree in Organizational ChangeManagement from the Vrije Universiteit of Amsterdam. She was MasterTrainer Lean IT for ITpreneurs in 2016 and 2017, giving numerous sessionson behalf of the Lean IT Association in English and Spanish for professionalsworldwide.She is the creator of the Galileo Service Management Framework, developedin 2016-2017 for Spaceopal GmbH, which successfully secured thebid to be the Galileo Service Operator with the European GNSS Agencyas customer. She is a consultant and trainer for Shipley Associates, a companywith international presence which helps and enables companiesworldwide with the preparation of complex bids with training, coachingor taking over parts of the tender preparation.Over the past 20 years she has fulfilled a variety of roles such as processand service manager, trainer, coach, organizational change managerand business developer in multiple organizations worldwide, covering alltypes of private and public institutions on the service provider, supplierand customer side of business.
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