The Medical Interview by Drs. Steven A. Cole and Julian Bird equips you to communicate effectively with your patients so you can provide optimal care! This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills and managing common challenging communicating situations. Its Three-Function Approach - "Build the Relationship," "Assess and Understand," and Collaborative Management" offers straightforward tasks, behaviors, and skills that can be easily mastered, making this an ideal learning tool for beginners and a valuable reference for experienced healthcare professionals.
Effectively meet a full range of communication challenges including language and cultural barriers, sexual issues, elderly patients, breaking bad news, and non-adherence.
Easily apply proven techniques with help from supportive case examples and actual interview questions.
Get the skills you need now with new chapters covering advanced topics and applications including "Presentation and Documentation," nonverbal communication, using psychological principles in medical practice, and integrating structure and function.
Quickly review information with summary tables, boxes and bulleted lists.
Get access on the go with the fully searchable text online at Student Consult, including cost-free access to a specially customized, interactive web-based Module on Brief Action Planning (BAP), a key component of the web-based, interactive Comprehensive Motivational Interventions (CMI)T e-learning platform.
Table of Contents I. Three Functions Of The Medical Interview Learning to Interview Using the Three Function Approach Why Three Functions? Function 1: Build The Relationship Function 2: Assess and Understand Function 3: Collaborative Management II.Meeting the Patient 6. Ten Common Concerns III. Structure of the Interview 7. Opening The Interview 8. Chief Complaint, Problem Survey, Patient Perspective, And Agenda Setting 9. History Of Present Illness 10, Past Medical History Family History Patient Profile And Social History Review Of Systems Mental Status IV. Presentation and Documentation 15. Presentation and Documentation V. Understanding Patients' Emotional Responses to Chronic Illness 16. Understanding Chronic Illness: Normal Reactions 17. Understanding Chronic Illness: Maladaptive Reactions VI Advanced Applications 18. Stepped-Care Advanced Skills for Action Planning 19. Chronic Illness 20. Health Literacy and Communicating Complex Information for Decision- Making 21. Sexual Issues in the Interview 22. Interviewing Elderly Patients 23. Culturally Competent Medical Interviewing 24. Family Interviewing 25.Troubling Personality Styles and Somatization 26. Communicating with the Psychotic Patient 27. Breaking Bad News 27 (a). Sharing Difficult or "Bad" News: A Nine-Step Transactional Process of Transformation 28. Disclosure of Medical Errors and Apology 29. Alcohol And Risky Drinking VII. HIGHER ORDER SKILLS 30. Nonverbal Communication 31. Use of the Self in Medical Care 32. Using Psychological Principles in the Medical Interview 33. Integrating Structure and Function Appendix 1: Table of skills Appendix 2: BAP Guide