With contributions from experts in the field, this important volume includes fifty ready-to-use activities spanning a variety of training topics: communication, conflict management, creativity, team-building, decision-making, problem-solving, customer service, and sales and marketing. Each activity is presented in detail from set-up to debrief and two to three variations of each activity will demonstrate how to adapt it to ensure learning is directly connected to instructional content and transferrable to many situations. The book is filled with illustrative examples of how the activity can be used will be noted along with a comprehensive debriefing guide that includes real answers to debrief sessions.
Senior Editor Judith (Judee) Blohm has lived and worked in Africa, South America and the Caribbean. Her first-hand experience resulted in training and training design in all phases of foreign sojourns; multinational staff development; international development for professional, development, and educational organizations; and technical writing and cross-cultural training for the Peace Corps, State Department, and other government agencies. In 2009, she was awarded NASAGA's Ifill-Raynolds Lifetime Achievement Award "for connecting the world through learning."
Website Contents vii Acknowledgments ix Foreword by Sivasailam Thiagarajan xi Introduction xv PART I HOW TO USE THIS BOOK 1 Which Activities Are Applicable to Which Topics? 3 Where to Place a Training Activity in a Session 9 Sample Activity 10 Play This Book by Thiagi 12 PART II DEBRIEFING 17 Debriefing 19 Why Debrief 20 When to Debrief 22 Debriefing Models 22 GURU by Brian Remer 23 Debriefing Using the DATA Model by Sandra M. Fowler 25 Six Phases of Debriefing by Thiagi 28 PART III ACTIVITIES 1 Building Blocks for Effective Communication by Ellen Greenberg 33 2 Company Vision by Deborah Thomas 39 3 Decision Matrix by Judith Blohm and Chuck Needlman 47 4 Developing Your Cultural Team Charter by Ursula Leitzmann 67 5 Full Value Contract by Stephanie Pollack 77 6 Getting to Know You and Diversity by Charles Petranek 89 7 Give It Up! by Kathleen Koski 101 8 Golden Goose by Nick Smith 113 9 How Many Squares? by Claudia Arpaia 123 10 Impression Management by Jan Fronek 131 11 Interviewing as Team Building by Stephanie Pollack 141 12 Lessons from Madison Avenue by Brian Remer 153 13 Links by Gilles Chamberland 165 14 Optimally Open by Sandra Fowler 181 15 ORID Model for Conversations by Debi Arnoni 191 16 Perfect Cooperation Game by Jim Clark 207 17 Poker Revisited by Grace E. Orena 221 18 Raising Cane by Kat Kirkpatrick 231 19 Rollerball by Nick Smith 239 20 Rose Bowl Market by Vincent Peters and Marleen van de Westelaken 251 21 Simplexity Puzzle by Jose Ochoa 263 22 Ten Times by Stephen Moles 277 23 Team Characteristics by Matt DeMarco and Margaret Wolff 295 24 The Best Choice by Judith Blohm and Chuck Needlman 307 25 The End in Mind by Greg Koeser 319 26 What Is the Learner to Learn? by Joan K. Teach 327 27 Who Are We? by Ursula Leitzmann and Douglas Stuart 345 Contributors 355 About the Editors 363