The New Public Governance in Public Service Delivery: Reconciling Efficiency and Quality

The New Public Governance in Public Service Delivery: Reconciling Efficiency and Quality

By: Joop F. M. Koppenjan (author)Paperback

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Description

About Author

Joop F.M. Koppenjan is professor of public administration at the Faculty of Social Sciences, Erasmus University Rotterdam.

Contents

1 Introduction; 2 What is good public service delivery?; 3 Splitting up and reconnecting; 4 Splitting up the railway service delivery; 5 The risk of fragmented service delivery; 6 Theoretical intermezzo: how can reconnection be accomplished?; 7 Reconnecting the regional rail service delivery; 8 A research agenda: institutional assemblages for public service delivery; 9 Acknowledgements; Literature; About the author.

Product Details

  • ISBN13: 9789490947446
  • Format: Paperback
  • Number Of Pages: 46
  • ID: 9789490947446
  • ISBN10: 949094744X

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