The Principal as Leader of Challenging ... | WHSmith Books
The Principal as Leader of Challenging Conversations (Leading Student Achievement Series)

The Principal as Leader of Challenging Conversations (Leading Student Achievement Series)

By: Ontario Principals Council (author)Paperback

Up to 2 WeeksUsually despatched within 2 weeks

Description

Direct difficult discussions toward successful outcomes every time! For every headteacher who has ever wished for a quick reference guide to keeping challenging conversations on course, the ideal tool is here! Inside are all the skills you need for navigating high-stakes interactions with staff, parents, students, and district leaders and steering them toward win-win solutions. Case studies throughout the book identify the risk areas and provide the steps to mastering techniques for: - Active listening - Assertive communication - Providing effective feedback - Staying calm - Problem solving - Mediation. Also included are scripts, sample dialogues, style inventories, checklists, and resources for practicing skills learned from the case studies. Like having a communications coach in your back pocket, this guide gives tips for building a collaborative culture focused on what matters most-working together to achieve student success.

Contents

AcknowledgmentsPreface The Goal- Meeting the Challenge Organization of the Book and Special Features Who Will Benefit?1. Introduction - Dimensions of Challenging Conversations What is a Challenging Conversation? Chat, Challenge and Crisis Challenging Conversations - Sources of Challenge Factors That Determine a Challenging Conversation Crisis or Challenge You, Your Community and Challenging Conversations Challenging Conversations - Core Concepts Power and Influence Why Have Challenging Conversations - Some Good Reasons to Talk Why We Avoid Challenging Conversations Challenging Conversations and a Collaborative School Culture Summary Book Study Questions Case Study Practice - The Principal and the Bully Your Personal Case Study2. Engaging in Challenging Conversations A Framework for Conversations That Matter Engaging in Challenging Conversations - Principles Engaging in Challenging Conversations - The Critical Path Summary Book Study Questions Case Study Practice - Cleaning Up Your Personal Case Study - First Reflection3. Listening for Meaning Why Should We Listen? The Case for Active Listening Active Listening Non-Verbal Communication Reframing Summary Book Study Questions Case Study Practice Your Personal Case Study - Second Reflection4. Providing Effective Feedback Elements of Effective Feedback Barriers to Providing Effective Feedback Summary Book Study Questions Case Study Practice Your Personal Case Study - Third Reflection5. Being Assertive "Be hard on the problem, soft on the people" Being Assertive- Techniques Summary Book Study Questions Case Study Practice Your Personal Case Study - Fourth Reflection6. Managing Anger: Yours and Theirs What Bugs Me? - Different Things Bother Different People Differently at Different Times Some Approaches to Anger Summary Book Study Questions Case Study Practice Your Personal Case Study - Fifth Reflection7. How Do You Respond to Challenging Conversations? Your Conversational/Conflict Style - Who are You? Conversational Strategies - Choices that We Can Make Factors that Affect Strategy Choice Summary Book Study Questions Case Study Practice Your Personal Case Study - Final Reflection8. The School Leader as Mediator - Facilitating the Conversations of Others Why Get Involved? The Mediation Process - Facilitating Conversations Pre-Mediation The Opening Phase Resolution Phase Closing Phase The Promise of Mediation Summary Book Study Questions Case Study PracticeAfterwordSummary - Key Concepts to RememberReferences and Suggested ReadingsResourcesIndex

Product Details

  • ISBN13: 9781412981156
  • Format: Paperback
  • Number Of Pages: 160
  • ID: 9781412981156
  • ISBN10: 1412981158

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly

Close