The Smart Solution Book: 68 Tools for Brainstorming, Problem Solving and Decision Making

The Smart Solution Book: 68 Tools for Brainstorming, Problem Solving and Decision Making

By: David Cotton (author)Paperback

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Description

THE MOST COMPREHENSIVE COLLECTION OF PROBLEM-SOLVING TOOLS, GAMES AND TECHNIQUES USED BY BRAINSTORMERS, GAMECHANGERS AND TRAILBLAZERS. As working life becomes more complex, we are increasingly faced with problems which may at first seem insoluble. The Smart Solution Book is your guide to solving these problems, whatever their size. The Smart Solution Book explains each tool in detail - what it is, when and how to use it, its strengths and its limitations. The tools range from quick fixes, which can be used by someone working alone, to large scale solutions which can be used by groups of 100 and more. You can also use the tools separately or in combination with each other. * Frame problems so they can be solved * Find a solution to even the most intractable problem * Enjoy the process of problem solving, whether alone or in collaboration with others * Become more creative in your thinking so that, over time, solutions begin to present themselves The Smart Solution Book will change your way of thinking about business problems: apply the techniques and see the solutions unfold. "The essential guide for any problem solving situation. Effective, practical and very accessible. Highly recommended." Chris Garthwaite, CEO CGA Consulting "There isn't a single individual or organisation that could fail to benefit from the many practical approaches to problem-solving in this book. Everyone should read it!" Andrew Hilton, Managing Director, Corporate Training Partnerships Ltd "F. Durrenmatt says 'What concerns everyone, can only be solved by everyone' - and David's book is the practical guide to getting everyone fully engaged with a creative technique to solve any of your challenges." Peter Schwanh (TM)usser, Partner, papilio ag, Zurich "As one of the most highly respected and long standing professionals on the Leadership and Management Development circuit, when David Cotton recommends a particular problem solving approach, you know it has earned its place in his invaluable new book. Look no further for a comprehensive compendium of pragmatic and well thought through techniques." David McWhir, Consultancy Verite Limited

About Author

David Cotton spent 21 years with Arthur Andersen and PwC before becoming a freelance trainer in 2002. He has worked in four continents and more than 40 countries, delivering a wide range of training in management, leadership, communication skills, business networking, confidence building, dealing with difficult people, change management, business strategy, coaching and mentoring. David's clients span local and national government and nearly every industry sector and include the European Parliament, European Commission and many of its agencies, the United Nations, BBC, Syrian Ministry for Foreign Affairs, Russian Federal Commission, Croatian MOD, PwC, most of the major Middle Eastern oil and gas companies, Manchester Business School and many others. He has published scores of articles and more than a dozen books, including Key Management Development Models (FT Publishing, 2015).

Contents

About the author Acknowledgements Introduction Part 1 - Which tools to use and when Tools for broad problem areas Tools for specific problems Part 2 - Problem solving essentials Barriers to problem solving Framing a problem Stages in problem solving Preparation for group problem solving Equipment needed Part 3 - Problem solving techniques for individuals and small groups 1. Force field analysis and graphical force field analysis 2. Tough questions 3. Ritual dissent (and ritual assent) 4. Brain-friendly brainstorming 5. Reverse brainstorming 6. Procrastination 7. Cartesian logic 8. Brainwriting 9. Individual and collective mind mapping 10. Structured walkthroughs 11. Life through a lens 12. Nominal group technique 13. GROW for problem-solving 14. Head/Heart-Push/Pull 15. Osborne-Parnes critical problem solving process 16. Appreciative inquiry 17. Competitive ideas 18. Why not? 19. MUSE 20. Ishikawa fishbone diagrams 21. Deming's PDSA Cycle (The 'Shewhart Cycle') 22. 3D stakeholder mapping 23. Two words technique 24. The association grid 25. Delphi technique 26. Lotus blossom technique 27. Photographic associations 28. Random word technique 29. Challenging assumptions 30. Metaphorical problem-solving 31. Who else has solved this problem? 32. How-How? 33. The 5 Whys/Question Everything 34. Jelly Baby Tree 35. Future shock 36. What if? 37. What if we didn't? 38. Reframing 39. Ripple effect (systems thinking) 40. What I need from you 41. Concentration diagrams 42. Pareto analysis - simplified version 43. Solution effect analysis 44. The work map 45. Competing values framework 46. Timelining 47. One question 48. Peer assist 49. Action learning 50. Story circles 51. Swim Lane diagrams (Rummler-Brache diagrams) Part 4 - Large group problem solving techniques 52. Crawford's Slip 53. Charrette Procedure 54. Starbursting 55. Open space 56. World cafe 57. Pro-action cafe Part 5 - Problem solving business games When and how to use business games 58. Retirement speeches 59. Convince me 60. Evolution 61. It's in the news 62. The trial 63. Tortoise and hare 64. Art gallery 65. Proverbial problem solving 66. There are no rules 67. Documentary 68. Pitch Perfect Part 6 - Sharing and implementing solutions Sharing solutions Implementing solutions

Product Details

  • ISBN13: 9781292142319
  • Format: Paperback
  • Number Of Pages: 192
  • ID: 9781292142319
  • weight: 310
  • ISBN10: 1292142316

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