This timely book investigates the experiences of employees at all levels of Boeing Commercial Airplanes (BCA) during a ten-year period of dramatic organizational change. As Boeing transformed itself, workers and managers contended with repeated downsizing, shifting corporate culture, new roles for women, outsourcing, mergers, lean production, and rampant technological change. Drawing on a unique blend of quantitative and qualitative research, the authors consider how management strategies affected the well-being of Boeing employees, as well as their attitudes toward their jobs and their company. Boeing employees' experience holds vital lessons for other employees, the leaders of other firms determined to thrive in today's era of inescapable and growing global competition, as well as public officials concerned about the well-being of American workers and companies.
Edward S. Greenberg is a member of the faculty in the Institute of Behavioral Science, University of Colorado, Boulder, and professor of political science. Leon Grunberg is professor and chairperson, Department of Comparative Sociology, University of Puget Sound. Sarah Moore is associate dean of faculty and professor of psychology, University of Puget Sound. Patricia B. Sikora is owner/principal, Sikora Associates, LLC, in Superior, CO.