'A broad ranging and highly intelligent account of key recent developments internationally which skillfully updates the public management and governance literatures' - Ewan Ferlie, Royal Holloway. 'Public management has been radically changed and reformed...this book gives students a fine introduction to these changes and to the theories dealing with them' - Jorgen Gronnegaard Christensen, University of Aarhus. An introduction and guide to the dramatic changes that have occurred in the provision of public services over the last two decades, this book combines theoretical perspectives with a range of case studies from Europe, North America and further afield to explain why, how, and with what success liberal democracies have reformed the service role of the state. The book pays close attention to four major dimensions of this transition - External challenges and opportunties: Globalisation and EU integration; Reducing the role of the state: Liberalisation, privatisation, regulation and competition policy; Improving the role of the state: New Public Management, e-Government and beyond; and, Managing the New Public Sector: Organisations, Strategy and Leadership.
This text is designed for undergraduate courses in public governance, but it also addresses the core components of MPA programmes - the parameters, tools, principles and theories of public sector reform.
Kjell A Eliassen is Professor and Director of European and Asian Studies (CEAS) at the Norwegian School of Management. CONTRIBUTORS Esther Barbe Universitat Autonoma Barcelona Yves Boyer CREST Paris Michael Clark King's College University of London Catriona Gourlay Universite Libre Bruxelles Esben Oust Heiberg Norwegian School of Management Eric Remacle Universite Libre Bruxelles Marit Sjovaag Norwegian School of Management Reimund Seidelmann Universitat Giessen and Universite Libre Bruxelles Arnhild Spence NATO and EC Bruxelles David Spence NATO and EC Bruxelles G Pinar Tank Norwegian School of Management Pierre de Vestel Universite Libre Bruxelles Professor Nick Sitter joined the Department of Public Policy as Head of Department in 2008. His research interests include comparative European public policy, regulation, party systems, and Euroscepticism. Recent books include Understanding Public Management (Sage 2008) and Europe's Nascent State: Public Policy in the EU (Gyldendal 2006). Nick Sitter holds a PhD from the London School of Economics and Political Science, Department of Government, on the development of competitive party systems in post-communist East Central Europe. He also holds an MSc in West European Politics and BSc (econ) in Government and History from the London School of Economics. Previous academic positions include lectureships in European politics and political economy at BI Norwegian School of Management, the American University, Florida State University, and Reading University, and a part-time teacher position at the LSE. Before completing his PhD, Nick Sitter worked as a political consultant in London.
Introduction Liberalising and Modernising Public Services Internationalisation, Globalisation and Liberalisation Strategic Challenges for Public Governance European Integration Recapturing Sovereignty and Institutionalising Liberalisation Liberalisation and Privatization Regulation and Competition Policy Modernising Public Administration To the New Public Management and Beyond Modernising Government eGovernment Organisational Design and Institutional Governance Tools of Management and Leadership Conclusion Public Service Delivery in the 'Knowledge Society'
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