With this book, Allen educates healthcare professionals, particularly ED personnel, and ED and hospital administrators, about ED Violence to emphasize that this kind of violence poses a serious and real threat to personnel and facilities. Allen provides authoritative guidance, assessment tools, and a direction for creating a violence-free ED Environment. ""Violence in the Emergency Department"" delivers superior, readable, concise, and useable content in digestible chunks that is supported throughout using exhibits, photos, charts and graphs.Personal case scenarios, anecdotes, and research are used to help the reader understand the relationship between healthcare, hospital environmental changes, and ED violence. This book provides a historical, theoretical backdrop for why violence has emerged in the ED, including discussions on socio-political changes and 9/11. It includes a section discussing how to assess risks of violence in the ED. It presents guides on communication strategies with violence patients and how to implement a violence defense plan.
Patricia B. ""Nikki"" Allen, MBA, BS, RN, has spent her entire career in diverse areas of health care management. She has created a violence prevention plan including violence prevention tools to help the multiple Emergency Departments (EDs) with which she has been involved. Since then, Ms. Allen has become increasingly interested in addressing the explosive but underreported incidence of violence occurring in Emergency Departments across the United States. She has been a regular invited speaker about violence in the Emergency Department at the Leadership Conference of the Emergency Nurses' Association (ENA). She is passionate about continuing her work in developing strategies to deal with violent individuals, to help protect ED patients, and to help physicians, nurses, and ED staff protect themselves from harm. Ms. Allen's other passions are her three grown children, her daughter-in-law, and her friends. One of her children is a health care professional in an environment that is high-risk for violence.