This book examines the decision to speak out in organizations or to keep silent, the roles of fear and courage, and why increasing valid information and truth is central to individual and organizational health.
Employees in organizations face countless daily situations in which they make a choice to speak up, exercise voice, or remain silent. Too many choose to remain silent. Others only tell supervisors what they want to hear, becoming `yes' men and women. Expressing one's voice increases individual health and well-being and enhances learning, quality and timeliness of decision making, work engagement, and ultimately team and organizational success. This volume, containing chapters by international researchers, examines the causes and consequences of exercising voice and ways individuals and organizations can support voice in the workplace.
Including contributors who are internationally recognized academics from a range of countries, this book will prove to be an essential resource for scholars and students in the field of human resource management.
Edited by Ronald J. Burke, Emeritus Professor, Schulich School of Business, York University, Canada and Professor Sir Cary Cooper, Alliance Manchester Business School, University of Manchester, UK
Contents: PART I: VOICE IN ORGANIZATIONS: AN INTRODUCTION 1. Encouraging Voice: Why it Matters Ronald J. Burke 2. Individual Correlates of Employee Voice: What Do We Know So Far? Where Should We Go Next? Isabel C. Botero 3. Fear and Silence in the Workplace Jennifer J. Kish-Gephart and Denise M. Breaux-Soignet PART II: VOICE AND IMPORTANT OUTCOMES 4. Stakeholder Voice, Corporate Dysfunction and Change: An Organizational Learning Perspective William D. Schneper, David A. Wernick and Mary Ann Von Glinow 5. Decision Making in Work Teams: The Role of Voice Jennifer Feitosa, Jacqueline M. Spencer and Eduardo Salas 6. Voice as a Pivotal Force in Organizational Efforts to Curb Workplace Bullying Maiyuwai Reeves 7. Some Implications of the Voice Literature for Research on Whistle-blowing Marcia P. Miceli and Janet P. Near PART III: ENCOURAGING AND SUPPORTING A VOICE 8. Voice Climate in Organizations: Creating a Context for Speaking Up at Work M. Lance Frazier 9. Supervisory Epistemic, Ideological, and Existential Responses to Voice: A Motivated Cognition Approach Dan S. Chiaburu, Crystal Farh and Linn Van Dyne 10. The Role of Perceptions, Appraisals and Anticipated Emotions in Shaping Reporting Behavior in Response to Wrongdoing Marissa S. Edwards, Sandra A. Lawrence and Neal M. Ashkanasy PART IV: IMPORTANT NEW VOICES 11. Can You Hear Us Now? Women and Voice in the Workplace Linda M. Dunn-Jensen and Katherine C. Ryan 12. A New Voice in China Erica C. Holley and Keke Wu PART V: COURAGE AND VOICE 13. Developing and Validating a Quantitative Measure of Organizational Courage Ralph H. Kilmann, Linda A. O'Hara and Judy P. Strauss 14. Fostering Courage in Individuals: Basic Directions and Cautions Cynthia Pury Index