In today's competitive work environment it is essential to get ahead and get noticed. We do have control over our success in life - we have an opportunity, every day, to change the odds in our favour.
Win at Work covers all the areas that we can change and take into our own hands such as winning with people, winning in the workplace, team tips, rules for making great impressions, how to achieve success. Each section contains approximately 20 short chapters with research references from a number of countries and anecdotal stories from the author's experiences around the world.
Shaun Belding is CEO of The Belding Group of Companies Inc., a company that trains and measures customer service and workplace performance. With over 20 years of international research and experience, Shaun is considered one of the leading global experts on motivation, positive workplace performance; and dealing with the difficult people we meet in our work environments - difficult customers, bad bosses, poor managers, scary clients and rude coworkers. Shaun has authored a number of other books, and is now a sought-after speaker for AGMs, conferences and events on customer service, success strategies and motivation.
Chapter - 00: Introduction;
Section - ONE: The winning attitude;
Chapter - 01: Winning attitude characteristic 1: The positive attitude;