For sophomore or junior-level courses in industrial engineering. Divided into two major areas of study - work systems, and work methods, measurement, and management - this guidebook provides up-to-date, quantitative coverage of work systems and how work is analyzed and designed. Thorough, broad-based coverage addresses nearly all of the traditional topics of industrial engineering that relate to work systems and work science. The author's quantitative approach summarizes many aspects of work systems, operations analysis, and work measurement using mathematical equations and quantitative examples.
Chapter 1 INTRODUCTION1.1 The Nature of Work1.2 Work System Defined1.3 Types of Occupations1.4 Productivity1.5 Organization of the bookPart I Work Systems and How They Work Chapter 2 MANUAL WORK AND WORKER-MACHINE SYSTEMS2.1 Manual Work Systems2.2 Worker-Machine Systems2.3 Automated Work Systems2.4 Determining Worker and Machine Requirements2.5 Machine ClustersChapter 3 WORK FLOW, BATCH PROCESSING, AND WORK CELLS3.1 Sequential Operations and Work Flow 3.2 Batch Processing3.3 Defects in Sequential Operations and Batch Processing3.4 Work Cells and Worker TeamsChapter 4 MANUAL ASSEMBLY LINES 4.1 Fundamentals of Manual Assembly Lines4.2 Analysis of Single Model Assembly Lines4.3 Line Balancing Algorithms4.4 Other Considerations in Assembly Line Design4.5 Alternative Assembly SystemsChapter 5 LOGISTICS OPERATIONS5.1 Introduction to Logistics5.2 Transportation Operations5.3 Material Handling 5.4 Quantitative Analysis of Material Handling OperationsChapter 6 SERVICE OPERATIONS AND OFFICE WORK6.1 Service Operations6.2 Office WorkChapter 7 PROJECTS AND PROJECT MANAGEMENT7.1 Projects7.2 Project Management7.3 Project Scheduling Techniques7.4 Project Crashing7.5 Software for ProjectsPart II Methods Engineering and Layout PlanningChapter 8 INTRODUCTION TO METHODS ENGINEERING AND OPERATIONS ANALYSIS8.1 Evolution and Scope of Methods Engineering8.2 How to Apply Methods Engineering8.3 Basic Data Collection and Analysis Techniques8.4 Methods Engineering and Automation Chapter 9 CHARTING AND DIAGRAMMING TECHNIQUES FOR OPERATIONS ANALYSIS 9.1 Overview of Charting and Diagramming Techniques9.2 Network Diagrams9.3 Traditional Industrial Engineering Charts and Diagrams9.4 Block Diagrams and Process MapsChapter 10 MOTION STUDY AND WORK DESIGN10.1 Basic Motion Elements and Work Analysis10.2 Principles of Motion Economy and Work DesignChapter 11 FACILITY LAYOUT PLANNING AND DESIGN11.1 Types of Production Plant Layouts11.2 Other Types of Layouts11.3 Systematic Layout PlanningPart III Time Study and Work Measurement Chapter 12 INTRODUCTION TO WORK MEASUREMENT 12.1 Time Standards and How They Are Determined12.2 Prerequisites for Valid Time Standards12.3 Allowances in Time Standards12.4 Accuracy, Precision, and Application Speed Ratio in Work MeasurementChapter 13 DIRECT TIME STUDY13.1 Direct Time Study Procedure13.2 Number of Work Cycles to be Timed13.3 Performance Rating13.4 Time Study EquipmentChapter 14 PREDETERMINED MOTION TIME SYSTEMS14.1 Overview of Predetermined Motion Time Systems14.2 Methods-Time Measurement (MTM)14.3 Maynard Operation Sequence Technique (MOST)Chapter 15 STANDARD DATA SYSTEMS15.1 Using a Standard Data System15.2 Developing a Standard Data System15.3 Work Element Classifications in Standard Data Systems15.4 Analysis of Machine-Controlled Element Times15.5 SDS Advantages and Disadvantages Chapter 16 WORK SAMPLING16.1 How Work Sampling Works16.2 Statistical Basis of Work Sampling16.3 Application Issues in Work SamplingChapter 17 COMPUTERIZED WORK MEASUREMENT AND STANDARDS MAINTENANCE 17.1 Computer Systems for Direct Time Study and Work Sampling17.2 Computerized Systems Based on Predetermined Motion Times and Standard Data17.3 Work Measurement Based on Expert Systems17.4 Maintenance of Time StandardsChapter 18 THE ECONOMICS AND APPLICATIONS OF TIME STANDARDS18.1 Economic Justification of Work Measurement18.2 Applications of Time Standards and Time StudyChapter 19 LEARNING CURVES19.1 Learning Curve Theory19.2 Why the Learning Curve Occurs19.3 Estimating or Determining the Learning Rate19.4 Factors Affecting the Learning Curve19.5 Learning Curve Applications19.6 Time Standards Versus the Learning CurvePART IV New Approaches in Process Improvement and Work Management Chapter 20 LEAN PRODUCTION 20.1 Elimination of Waste in Production20.2 Just-In-Time Production20.3 Autonomation20.4 Worker InvolvementChapter 21 SIX SIGMA AND OTHER QUALITY PROGRAMS21.1 Overview and Statistical Basis of Six Sigma21.2 The Six Sigma DMAIC Procedure21.3 Other Quality ProgramsPart V Ergonomics and Human Factors in the Workplace Chapter 22 INTRODUCTION TO ERGONOMICS AND HUMAN FACTORS22.1 Overview of Ergonomics22.2 Human-Machine Systems22.3 Topic Areas in ErgonomicsChapter 23 PHYSICAL ERGONOMICS: WORK PHYSIOLOGY AND ANTHROPOMETRY23.1 Human Physiology23.2 Muscular Effort and Work Physiology23.3 AnthropometryChapter 24 COGNITIVE ERGONOMICS: THE HUMAN SENSORY SYSTEM AND INFORMATION PROCESSING24.1 The Human Sensory System24.2 Perception24.3 Attention Resources24.4 Memory24.5 Response Selection and Execution24.6 Common Cognitive Tasks24.7 Design Guidelines for Cognitive WorkChapter 25 THE PHYSICAL WORK ENVIRONMENT25.1 The Visual Environment and Lighting25.2 The Auditory Environment and Noise25.3 Climate Control in the Work EnvironmentChapter 26 OCCUPATIONAL SAFETY AND HEALTH26.1 Industrial Accidents and Injuries26.2 Occupational Disorders and Diseases26.3 Occupational Safety Health Laws and Agencies26.4 Safety and Health Performance MetricsPart VI Traditional Topics in Work ManagementChapter 27 WORK ORGANIZATION 27.1 Organization Principles 27.2 Organization StructuresChapter 28 WORKER MOTIVATION AND THE SOCIAL ORGANIZATION AT WORK28.1 Motivation and Job Satisfaction28.2 The Social Organization at WorkChapter 29 JOB EVALUATION AND PERFORMANCE APPRAISAL29.1 Job Evaluation29.2 Performance AppraisalChapter 30 COMPENSATION SYSTEMS30.1 Overview of Compensation Systems30.2 Time-Base Pay Systems30.3 Direct Wage Incentive Systems30.4 Gain Sharing 30.5 Profit Sharing Appendix: Statistical Tables