Taking a new assignment in your company's foreign office? Meeting a business associate from another country? Videoconferencing with a group of global co-workers? Negotiating a project deadline with the foreign software engineer across the hall? Learn how to apply a new set of cultural competencies to successfully cross national or cultural boundaries.
Working GlobeSmart shows how global people skills add value to global business and captures the essence of what global leadership means: the ability to create a corporate culture that builds cooperation across borders and cultures, between customers and suppliers-across every organizational line.
Ernest Gundling is co-founder and co-President of Aperian Global and author of Working GlobeSmart and co-author of Global Diversity.
The global people skills model; global people skills and culture. Interpersonal skills: establishing credibility and feedback; obtaining information and evaluating people. Group skills: global teamwork; training and performance management; selling; negotiation. Organizational skills: strategic planning; knowledge transfer; innovation; change management; conclusion - people skills and global citizenship.