Category

Contact Us

If you have a query relating to your order or shopping with WHSmith.co.uk, you may find the answer on our FAQs page. You can also track and/or cancel your order by logging into My Account.

If you need to contact customer services, you can contact us by:

WhatsApp:

Send us a message on WhatsApp: Contact number: 07385 398930 (message only)

Social media:

  • Facebook messenger
  • X - @WHSmith
  • Instagram - @whsmithofficial

Or

Email:

Email your query to us at support@whsmith.co.uk. Don't forget to include your order number with your enquiry if you have one. We will endeavour to respond within a few working days.

Monitored 9am - 5pm, weekdays only.