Product Recalls

You’ll find any products that we’ve recalled due to health or safety concerns listed below. If you’ve purchased an affected product please do not continue to use it and return it to one of our stores.

If you’ve experienced a problem with one of our products or are concerned about its safety, please Contact our Customer Services Team on

  • No WHSmith own-brand products have been recalled in the last 2 years.
  • Hunter Price has issued a recall for the following product:
    Gabby’s Dollhouse Hot Water Bottle
    Barbie Pink Patch Hot Water Bottle
    Harry Potter Hogwarts Blk H Water Bottle
    ISBN: 5061010221675
    ISBN: 5061010221682
    ISBN: 5060951152710
    What is the issue?
    Certain batches of the above Items may pose a risk due to a weak joint at the top seam of the hot water bottle.
    What you need to do:
    Please take these items away from small children and return to the retailer where you bought them for a full refund (there is no need to produce a receipt).
    Contact details
    Please contact if you need further clarification.
    The safety of our customers is our top priority and we apologise for any inconvenience that this may cause you.
    Recall Date: 14th November 2023