Five Star Service: How to deliver exceptional customer service (3rd edition)
By
Michael Heppell (Author)
Paperback
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Also available on eBook for £7.09. Click here to purchase from Rakuten Kobo
About the Author
Michael Heppell is one of the UK's top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.
More Details
- Contributor: Michael Heppell
- Imprint: Pearson Business
- ISBN13: 9781292100203
- Number of Pages: 296
- Packaged Dimensions: 137x213x20mm
- Packaged Weight: 420
- Format: Paperback
- Publisher: Pearson Education Limited
- Release Date: 2015-09-17
- Binding: Paperback / softback
- Biography: Michael Heppell is one of the UK's top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.
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