This dynamic and innovative new core textbook examines and explores the theoretical underpinnings of this complex and fascinating subject and provides students with the practical skills required to become a successful management consultant. Rooted in change management theory, it explores the role of the internal and external change agents and their impact on organizational development and transformation. The experience and highly-regarded expertise of the author team ensures that the text is built on solid academic foundations, while six of the chapters feature extended `Consultancy in Action' sections penned by practitioners who provide invaluable insights into the reality of working as a management consultant in a wide range of contexts. Written in a lively and accessible style, the authors carefully guide the student through each stage of consulting, presenting a wealth of experiential learning exercises and activities to help hone skills and develop a consultant's mindset.
This is an essential textbook for MBA, postgraduate and undergraduate students studying modules on Management Consulting. It is also a useful supplementary text for modules on change management.
Julian Randall is Senior Lecturer and Programme Leader for the MSc in Management Consultancy at Aberdeen University Business School, UK. Allan J. Sim is Senior Lecturer in Business and Management at Aberdeen University Business School, UK. Bernard Burnes is Professor of Organisational Change at the Stirling University Management School, UK. He is one of the leading international authorities on organisational change.
Chapter 1 - In the Beginning There Was Change.- Chapter 2 - Consultants and Change Agents.- Chapter 3 - Consultancy Skills: Agreeing/Negotiating a Contract.- Chapter 4 - Culture and Identity: Exploring a Company's Culture.- Chapter 5 - Changing the Culture: What is Feasible?.- Chapter 6 - Identifying the Role of Training in Achieving Strategic Outcomes.- Chapter 7 - Negotiating Successfully through Change.- Chapter 8 - Internal Change Agents and Participative Change.- Chapter 9 - Consultants, Ethics and the Law.- Chapter 10 - Organizational Development and Future Challenges.