About Us

With over 600 stores on the high street and another 800+ travel stores at airports, train stations, hospitals, workplaces and motorway services, WHSmith is one of the UK's leading retail groups and a household name.

The first newsagent in the Smith family name opened in 1792, and the company, WHSmith, was created in 1828. was launched in 1999.

You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website.

Beyond the UK we continue to open stores in airports, railway stations, hospitals and shopping malls across Australia, South East Asia, India and the Middle East.

Being a responsible business is a high priority for us, and we continue to be ranked highly in the Business in the Community’s Corporate Responsibility Index. We continually strive to improve the way we do things across areas including:

  • Energy and emissions
  • Transport
  • Waste
  • Packaging
  • Encouraging customer responsibility
  • Product sourcing and suppliers

You can find out more about our Corporate Responsibility Programme on the WHSmith PLC website.


The WHSmith website launched in 1999, a few years after the UK’s first secure online order was placed with WHSmith in 1995. Our online service aims to make shopping as convenient as possible for our customers, and you’ll find many of our store products available for delivery to your home or one of our high street stores.

We offer:

  • Prompt delivery to your address
  • Free Same Day Click & Collect from our WHSmith high street stores
  • Simple returns to store if you’re unhappy with your purchase

Browse our online range at

FAQs About WHSmith

Where is my nearest WHSmith store?

You can use our Store Finder to locate your nearest WHSmith store

Where can I find out about working for WHSmith?

You can visit the WHSmith Careers website to view and apply for our latest vacancies

Where can I find out more information on WH Smith PLC?

We have a dedicated WH Smith PLC website with further information.

How can I contact WHSmith?

You can find our contact information on our Contact Us page